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360 Academy · Course

Build bots customers love.

Design, build and launch chatbots for websites and WhatsApp — conversation design, AI integration, lead capture and analytics.

Conversation designWhatsApp botsWebsite chatLLM integrationLead captureAnalytics
Enrol for next batch
4Weeks to launch
4Weeks, weekend batches
100%Project based
PuneClassroom + online
Curriculum

Six modules, zero fluff.

01

Conversation design

Flows, tone and fallback replies that feel human.

02

No-code bot building

Build a working bot in days using visual builders.

03

AI & knowledge base

Connect an LLM to your FAQs and documents with guardrails.

04

WhatsApp & web channels

Launch on WhatsApp Business API and your website widget.

05

Leads & CRM handoff

Qualify visitors and pass them to sales automatically.

06

Testing & analytics

Measure resolution rate, drop-offs and improve weekly.

Learning journey

Four weeks from first class to finished project.

1
WEEK 1

Plan the bot

Goals, users and conversation map.

2
WEEK 2

Build

Create flows and connect the knowledge base.

3
WEEK 3

Integrate

WhatsApp, website and CRM.

4
WEEK 4

Launch & improve

Test, publish and read the analytics.

Who is this for?

  • Marketing and support teams
  • Agencies adding chatbot services
  • Startup founders
  • Developers new to conversational AI

What you walk away with

  • A live chatbot on your own site
  • Conversation flow documentation
  • CRM lead-capture integration
  • Certificate from 360 Academy
FAQ

Quick answers.

Do I need to code?

No for the core course. A short optional module covers APIs for developers.

Can I sell bots to clients afterwards?

Yes. You get project templates and a pricing guide for freelance work.

Which platforms do we use?

Visual builders, WhatsApp Business and LLM APIs, chosen for your use case.

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