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Start the conversation

Let's build
operational
strength together.

Tell us where the friction lives in your operations — and we'll come back with a clear, practitioner‑led view of what we'd do about it.

Send us a brief

Tell us about your operations.

No template, no spam — a human practitioner reads every submission and replies within one business day.

Response time: within 1 business day.
Where we operate

Three offices.
One integrated operating capability.

Mumbai is our delivery hub; London and New York keep us close to the broker and reinsurance markets we serve.

Mumbai
HQ · Delivery
BrokerVerse HQLevel 12, Insurance Tower
Bandra Kurla Complex
Mumbai 400 051, India
+91 22 6000 0000
mumbai@broker-verse.com
Operations lead · Practitioner team
London
Market
BrokerVerse UKOne Lime Street
London EC3M 7HA
United Kingdom
+44 20 7000 0000
london@broker-verse.com
Market lead · Lloyd's & broker desk
New York
Market
BrokerVerse US1177 Avenue of the Americas
New York, NY 10036
United States
+1 212 000 0000
newyork@broker-verse.com
Client lead · Brokers & MGAs
What to expect

From first email to day‑one impact.

No long sales cycles. No black‑box discovery. A short, structured path from "we'd like to talk" to operating teams running inside your business.

01
Day 1 – 3
Discovery call
A 30‑minute conversation with a BrokerVerse practitioner. We listen, you talk. We map the operating reality of your business.
30 minutes
02
Week 1 – 3
Diagnostic & scope
We size the opportunity, map the workflows, and write up a clear scope — pods, SLAs, milestones, commercials. No ambiguity.
2 – 3 weeks
03
Month 2+
Stand up & operate
Dedicated pods stand up against your scope. SLA‑driven from day one. Transparent dashboards, weekly reviews, monthly governance.
Ongoing
How is this different from a BPO?+
We're insurance‑native, not generalist. Pods are dedicated to your business — never shared. We're built around capability, not capacity, and we operate with SLAs and full transparency. No black boxes, ever.
What is the typical engagement size?+
Engagements range from a single dedicated pod (8–15 FTE equivalents) for a focused function, up to multi‑function capability builds running 50+ FTEs across operations, data and transformation.
How quickly can a pod be operational?+
Typical stand‑up runs 6–10 weeks from signed scope: hire, train against your workflows, shadow, then go live. For incremental scale‑ups inside an existing engagement, days to weeks.
How is data security and compliance handled?+
ISO 27001‑aligned controls, segregated environments per client, role‑based access, audit trails on every workflow, and full alignment with your regulatory perimeter (GDPR, IRDAI, FCA / Lloyd's standards, NAIC where relevant).
Do you operate in our systems or yours?+
Yours, by default — we operate inside your policy admin, claims, finance and CRM stack. Where useful, we layer our own RPA, OCR and analytics tooling around your systems, never in place of them.
What's the commercial model?+
Fixed monthly fees per pod with SLA‑linked credits — no surprise invoices, no hidden ramp charges. Outcome‑linked commercials are available for transformation engagements with clear baselines.

Prefer a 30‑minute conversation?
Just say hello.

No deck, no sales pitch — just a practitioner listening to where the friction lives in your operations today.

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